Administrator, Parts Credit Job Details | Bombardier Use of Cookies Bombardier uses cookies to optimize your experience on this site and to offer you services and communications tailored to your interests. You can either accept all cookies (preferences, statistics and marketing) by clicking “Accept all cookies”, reject all cookies by clicking “Reject all cookies”, or click “Cookie Settings” to set your preferences. For more information, visit our Cookie Policy . Cookie Settings Reject All Cookies Accept All Cookies Skip to main content Why Bombardier Our Company Our Benefits Events Event details Hiring Process FAQ Application Assistance (USA) Technical Support Apply Now Engineering Operations Mechanics and Technicians Procurement & Supply Chain Information Technology Business, Legal & Finance Internships & New Graduate Programs Language Deutsch (Deutschland) English (United States) Español (México) Français (Canada) Sign in Employee Login Why Bombardier Our Company Our Benefits Events Event details Hiring Process FAQ Application Assistance (USA) Technical Support Apply Now Engineering Operations Mechanics and Technicians Procurement & Supply Chain Information Technology Business, Legal & Finance Internships & New Graduate Programs Language Deutsch (Deutschland) English (United States) Español (México) Français (Canada) Sign in Employee Login Why Bombardier Our company Our benefits Events Event details Hiring Process FAQ Application Assistance (USA) Technical Support Apply now Engineering Information Technology Aircraft Technicians, Quality, Methods, Pilots & Operations Procurement, Supply Chain & Logistic Business, Legal, Finance & HR/Training Sales, Marketing & Communications Strategy & Business Development Aircraft Scheduling & Planning, Aircraft Support Customer Support Management & Leadership Internships & New Graduate Programs Language Deutsch (Deutschland) English (United States) Español (México) Français (Canada) Sign in Employee Login Search by Keyword Search by Location   Clear Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: Administrator, Parts Credit Apply now » Date: Dec 1, 2025 Location: Wichita, KS, US, 67209-2924 Company: Bombardier When applicable, Bombardier promotes flexible and hybrid work policies.   Why join us?   At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.   Bombardier’s Benefits Program   With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:  Insurance plans (Dental, medical, life insurance, disability, and more) Competitive base salary  Retirement savings plan  Employee Assistance Program Tele Health Program What are your contributions to the team? Research, collect, and/or review customer information and supporting documentation to determine appropriate billing and/or crediting of accounts for Spare Parts per designated program guidelines (i.e. Smart Parts, Rotable Exchange, Warranty, Dead-on-Arrival (DOA), return unused (RTU), and rental) Processing of required notification documentation to alert Materials Logistics of the return of Spare Parts (Core Rotable / DOA / RTU) requiring repair and/or re-certification    Create, revise, review, and monitor customer material return authorizations (MRA) in support of the processing of credit/ debit to customer accounts and to facilitate the return of Core Rotable parts Field incoming customer calls and/or follow-up on customer inquiries to resolve issues related to billings, credits, Core Rotable returns and any related correspondence.  Including, but not limited to: Billing errors, late core fees, re-stock/re-cert fees, and non-return of core billings Follow-up with customer base to obtain past due core parts status, obtain return shipping and serial number information to monitor return, and/or advise customer of additional billings related to late or non-return of core fees Initiate customer billings for non-returned core rotable parts and facilitate credit of applicable Program(s) as necessary. Research, review, and verify “Over-and-Above” billings submitted by Material Logistics to determine if additional customer billing is warranted and appropriate for Core Rotable, Return Unused, and/or Dead-on-Arrival Spare Parts Perform customer account reconciliation to resolve pricing, billing, additional billings, and core rotable return disputes Adhere to Bombardier General Work Rules How to thrive in this role? Typically 5 years experience in Aircraft Industry Customer Service related activities 2 Years Previous SAP experience preferred Thorough knowledge of Spare Parts Warranty polices and programs.  Including but not limited to:  Smart Parts, Rotable Exchange, Spares Warranty, Aircraft Warranty, and Completions Warranty Thorough knowledge of Spare Parts price catalog Terms & Conditions Thorough knowledge of SAP functional transactions to allow for researching, crediting, and/or modifying billings of customer accounts Now that you can see yourself in this role, apply and join the Bombardier Team!    Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.    Job   Administrator, Parts Credit  Primary Location Wichita Service/Compltn.Center  Organization   Learjet Inc  Shift   Day job Employee Status Regular  Requisition   10543  Administrator, Parts Credit  Apply now » Find similar jobs: Customer Support Cookie Policy Cookie Consent Manager Trademarks Privacy Statement Privacy CCPA Privacy - Mexico View All Jobs Top Jobs © Bombardier 2024 × Cookie Consent Manager Cookie Settings When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. 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