IT Support & Modern Workplace Specialist | Migros Jobs The job portal of the Migros Group Jobs Working at Migros Main menu Working at Migros What we stand for What we offer About the Migros Group Career Main menu Career Trainee programmes Young talent programmes Lateral entry Truck driving Apprenticeship Main menu Apprenticeship Apprenticeships Benefits Trial apprenticeships Application Tips Our companies en English Deutsch de Français fr Italiano it English en Migros Online 11. November 2025 IT Support & Modern Workplace Specialist 80 – 100% Permanent position Immediately or by agreement Find out more Join the Migros Online IT Service Desk team as a Modern Workplace Specialist! Ensure reliable and efficient IT support, resolve technical challenges, and manage IT equipment across our fulfillment centres in the Swiss German part. Collaborate with a dynamic team in a modern, cloud-based environment, contributing your expertise and problem-solving skills to ensure the best possible user experience. Share Copy link E-Mail LinkedIn xing WhatsApp Apply now Migros Online Migros Online AG - Regensdorf Bahnstrasse 20 8105 Regensdorf Calculate route Key information We welcome all applications, but can only consider applications submitted online. Applications submitted by post will be disposed of for data protection reasons and will not be returned. An application letter or video is required for this position. What you move Main task You will resolve hardware, software, and network issues, ensuring a seamless user experience. Main task Take ownership of incident resolution and service requests via Jira, adhering to defined SLAs. Main task Collaborate with teams to manage IT equipment deployments and maintain an up-to-date inventory. Secondary tasks You will actively contribute to maintaining and updating technical documentation and procedures. Secondary tasks Troubleshoot and configure basic network components and printing solutions. Secondary tasks Participate in project tasks and provide support for project management activities, helping deliver impactful IT solutions. What you will bring 3-5 years in IT Support or Service Desks roles and end user support Completed apprenticeship (EFZ) IT Specialist German (Fluent) English (Fluent) French (Advantageous) Mandatory Solid knowledge of Windows 11, MacOS, and Cloud solutions (Office 365, Azure, Intune). Mandatory Proficiency in ITSM tools like Jira. Desired Basic skills in network troubleshooting and configuration. Mandatory A clean, valid Category B driving license. Mandatory A proactive mindset with strong problem-solving, communication, and teamwork skills. The benefits we offer Maternity/paternity leave 18-week maternity leave paid at 100% and 4-week paternity leave paid at 100% Mobility Participation in the costs of purchasing a public transport pass Cumulus points Benefit from additional Cumulus points Mobile phone subscription Cell phone subscription at attractive rates Employee offers Various offers at attractive rates: Migros Online delivery subscription, Migros Bank, Migrol, Mobility, Axa Winterthur, etc Sports and fitness offers We value your health and offer CHF 250.- per year when taking out a sports subscription Informal culture We stand for respectful cooperation on the same level Application and contact details Katharina Höttermann Talent Acquisition Partner Information for recruitment agencies Only direct applications will be considered for this position. Apply now The job portal of the Migros Group Jobs Apprenticeships Working with us Migros as an employer What we stand for What we offer About the Migros Group Our companies Career Career paths Trainee programmes Young talent programmes Lateral entry Truck driving Apprenticeship Apprenticeship at Migros Apprenticeships Trial apprenticeships Benefits Application Tips Follow us LinkedIn Instagram TikTok Facebook Frequently Asked Questions (FAQ) Contact Impressum Legal Information Privacy Notice Cookie settings © 2025 Federation of Migros Cooperatives